How to make a mass external payment

The Mass External Transfer feature allows you to make multiple payments to the accounts of other traders.

To make a mass external payment:

1. Select Transfer -> Mass Payment in the Client Portal.
   

   

2. You can make a mass payment in one of the following ways: 

   1. Upload a CSV file

      1. Select Upload a CSV File.

      2. Click download template to download a CSV template.

      3. Fill in the template: account number (Main account, email or trading account), amount, currency and comment.

         Note: If you transfer funds to a trading account, the currency of the transfer must match the currency of the account.
         

         
         

      4.  Upload the file, and then click Next.

1. Enter recipients manually

   1. Select Enter the list of recipient accounts manually.

   2. Enter transfer details: account number (Main account, email or trading account), amount, currency and comment.

      Note: If you transfer funds to a trading account, the currency of the transfer must match the currency of the account.
      
      

      

   3. Click Next.

3. Check the payment list. If a payment is not displayed, it means that the transfer of funds to it is not allowed. Click Show to see all requested transfers.

   Transfer to the following accounts is NOT allowed:

   • Demo account
   • PAMM account
   • Inactive account
   • Your own account
   

4. Confirm the transfer in 2 steps:

   • PIN code: Enter the PIN code for ForexEE Main account, and then click Verify.
   • Security code: Enter the security code, and then click Verify. Learn more about how to confirm transfers with a security code here.

5. Click Submit.

   Our Finance Department will process your transfer request within 24 hours. Transfer requests placed on weekends will be processed on Monday. 

How to check the transaction status

Click your Main account number on the left of the Client Portal.

The transaction status is shown on the Account operations/History tab.